Last Updated: January 22, 2025
This Cookie Policy explains how LendMatrix uses cookies and similar tracking technologies when you use our platform.
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
LendMatrix uses cookies for the following purposes:
These cookies are necessary for the platform to function properly. Without these cookies, services you have requested cannot be provided.
Note: Essential cookies cannot be disabled as they are critical for platform functionality.
These cookies help us understand how users interact with our platform so we can improve user experience.
These cookies remember your preferences and settings to personalize your experience.
The following table lists the specific cookies used by LendMatrix:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| auth_token | Authentication and session management | Essential | 7 days |
| csrf_token | Security protection against CSRF attacks | Essential | Session |
| tenant_id | Multi-tenant routing and data isolation | Essential | Session |
| theme_preference | Remember dark/light mode selection | Preference | 1 year |
| analytics_id | Anonymous usage analytics | Analytics | 1 year |
| session_id | Session tracking and user flow analysis | Analytics | Session |
In addition to our own cookies, we may use third-party services that set their own cookies:
Our hosting provider (Render.com) may set cookies for load balancing and performance optimization.
We may use analytics services to understand how users interact with our platform. These services may set their own cookies to track visits across websites.
Customer support tools and chat widgets may use cookies to maintain conversation history and provide better support.
We carefully vet all third-party services to ensure they comply with privacy regulations and our security standards.
Most web browsers allow you to control cookies through their settings:
You can manage your cookie preferences for LendMatrix:
If you disable cookies:
Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how to respond to DNT signals.
LendMatrix does not track users across third-party websites. Our cookies are used solely within our platform to provide and improve our service.
If we release mobile applications in the future, they may use similar technologies (device identifiers, local storage) to provide functionality equivalent to cookies. This Cookie Policy will be updated to reflect such usage.
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
For more information about how we collect and use your data, please see:
If you have questions about our use of cookies:
Email: contact@lendmatrix.ai
Subject Line: Cookie Policy Inquiry
We respect your privacy and your right to control how your data is collected. While essential cookies are required for the platform to function, you can manage optional cookies through your browser settings. We will never sell your personal information to third parties.